Frequently Asked Questions

Please read our FAQ before sending us a message.

Delivery charges for orders from the Online Shop vary based on the delivery location and order amount. After completing your order, you can view the delivery charges on the payment page.

The Online Shop accepts various payment methods, including credit cards, debit cards, and other electronic payment options. You can find all accepted payment options on the payment page.

Delivery time depends on your location. Generally, delivery takes between 3 to 7 business days after completing your order.

Shopping in the Online Shop is completely secure. Customer data is protected using secure payment encryption technologies. Your personal information is kept confidential, ensuring a secure shopping experience.

After placing your order, it is processed and shipped. You can track the status of your order from your account. Additionally, you will receive shipment tracking information via email.

Yes, an invoice is automatically generated upon completing your order. You can download your invoice from your account or the order confirmation email.

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